Quick answer: Squads don't move on their own. Each squad has its own small flag standing next to it. Walk to that flag (not the big flag in the middle of the circle), pick it up, and the squad follows you. Lead them into an enemy flag's circle and stay there until it's captured. Drop the flag to leave the squad guarding a spot.
Players describe it as mercenaries just stood doing nothing, troops not moving and can't pick up the flag. It's almost always the same thing: the squad was never given an order, so it stays at the first flag and the battle is lost.
Quick facts
- Moving a squad: pick up its own small flag; it follows you
- Capturing: stand inside the enemy flag's circle with the squad
- Guarding: drop the flag, or put it in a barricade's flag slot
- Barricade and spiked barricade: have a flag slot
- Reinforced barricade: most HP, but no flag slot
How to get them fighting
Find the squad's own flag
It's the small flag beside the squad, not the one in the centre of the blue or red circle.
Pick it up
Walk onto it and pick it up. The squad falls in behind you.
Lead them into the enemy circle
Stand in the area around the enemy flag with the squad until it's captured.
Leave a squad on each captured flag
Drop the flag, or the enemy takes the point back. See Battles for the full win condition.
Putting a squad on a barricade
The barricade and spiked barricade have a flag slot. It's marked by a plus or cross on the ground beside the barricade, which is easy to miss. Put the squad's flag in it and they man the barricade. The reinforced barricade has the most HP but no flag slot, so nobody can man it.
FAQ
It only pops up once. Reopen it from the red box with a yellow question mark at the top left of the screen.
You're probably at the big flag in the circle. Go to the squad's own small flag next to the soldiers.
Related
- Battles: starting a battle and capturing every flag
- Central Districts Purge bug: when a squad gets stuck in the fog
- Guide: every answer in one place
Sources: a Steam General Discussions thread on mercenaries standing still in battle.